Privacy Policy
Encore Frame is made by SMGator Ventures ("we," "us"). We built it to turn your device into a photo frame, and we designed it so your photos and personal information stay yours. This policy explains, in plain language, what the app does and does not do with your data.
The short version
We do not collect, store, or sell your personal data. Encore Frame runs on your device. Your photos, videos, and music are read only to display and play them for you, and they are never uploaded to us. There are no ads and no advertising trackers. The one exception is the anonymous purchase information used to provide the optional Premium upgrade, explained below.
Photos and videos
With your permission, the app reads photos and videos from your device's library so it can show them on screen as a slideshow. This media stays on your device. We do not copy it, upload it, or send it to our servers or to anyone else. You can grant or revoke this permission at any time in your device's Settings.
Music
If you choose to play background music, the app reads songs from your device's music library with your permission, solely to play them during a slideshow. Your music stays on your device.
Purchases and subscriptions
Encore Frame is free to use, with an optional Premium upgrade available as a monthly subscription, a yearly subscription, or a one-time Lifetime purchase. All payments are handled by Apple through your Apple Account. We never see or store your payment card or billing details.
To deliver Premium, restore your purchases across your devices, and prevent fraud, we use RevenueCat, a third-party service that processes purchase and subscription information such as which product you bought and its transaction and renewal status. This information is tied to an anonymous identifier, not to your name, email, or Apple Account, and is used only to provide and validate your Premium access. RevenueCat acts as our service provider and does not use your information for advertising. You can read RevenueCat's privacy policy at https://www.revenuecat.com/privacy.
Connecting a cloud service (optional)
Encore Frame can optionally show photos and videos from cloud services you already use: Microsoft OneDrive, Dropbox, and Google Drive. Connecting one is entirely optional and only happens if you choose to sign in.
- You sign in through the provider's own secure login (OAuth). We never see or store your cloud account password.
- The app receives a secure access token, which it stores only on your device, in the operating system's protected storage (Keychain). It uses that token to read the photos and videos you choose to display.
- We only access what's needed to show your selected media. We do not browse, copy, or retain your cloud files, and we do not send them to us.
- If you choose to play a folder live, the app periodically checks that folder for changes while the slideshow is running, so photos you add or remove appear automatically. This only reads the media in the folder you picked, and nothing is sent to us.
- Signing out of a service, or deleting the app, removes the stored token from your device.
A note on Google Drive: to complete Google's secure sign-in, the app uses a small server we operate at smgator.com. Its only job is to finish the sign-in handshake (exchanging Google's one-time sign-in code for an access token) and hand the result back to the app. This server does not store your photos, your files, or your personal information.
Third-party services
When you connect a cloud service, your use of that service is also governed by that provider's own privacy policy:
Information we do not collect
We do not collect your name, email, location, contacts, or device identifiers for advertising. We do not use advertising SDKs, and we do not build a profile of you for marketing. Aside from the anonymous purchase and subscription information described in "Purchases and subscriptions" above, which we use only to provide and validate Premium access, we do not use third-party analytics. Because we do not collect personal data about you, we have nothing to sell or share, and we do not.
Data retention
Since we do not collect your personal data, there is nothing for us to retain on our side. The only data the app stores are your settings and any cloud access tokens, both kept locally on your device and removed when you sign out or delete the app.
Security
Cloud access tokens are kept in your device's protected storage (Keychain), and connections to cloud services use encrypted HTTPS. No system is perfectly secure, but because your media and information stay on your device, there is very little for anyone to access.
Children's privacy
Encore Frame is not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to this policy
If we make changes to this policy, we will post the updated version here and revise the date at the bottom. Continued use of the app after an update means you accept the revised policy.
Contact us
If you have any questions about this policy or your privacy, please reach out:
SMGator Ventures
Reno, Nevada, USA
info@encoreframe.com
Encore Frame · Last updated August 28, 2026